Before you plan to purchase any OPPO Care Insurance products, please read thoroughly of the terms and conditions outlined in the Agreement. The content of OPPO Care Insurance products has clearly defined your rights and interests. Once purchase is complete, you will be deemed to have understood and accepted the content of this Agreement. The OPPO Care Insurance products herein are provided by OPPO New Zealand (the "Company").
OPPO Care contains both screen and back cover care.
The OPPO Screen Care is valid for 12 months beginning on the date of the E-Warranty registration and could be purchased within 30 days of new handset purchase date. During the term of OPPO Screen Care, in case your handset screen is accidentally broken or cracked, the Company would be liable for replacing it once free of charge with the screen assembly of the same type and quality for you.
Details are as follows:
(1) During normal use of the handset, if incidents such as forced pressure, falls, or collision happens and causes a break or crack on the screen, the Company would be liable and bear the maintenance cost for replacing such screen assembly with that of the same type and quality for you.
(2) If there is other damage which falls outside of OPPO Warranty Policy and is not related to the screen assembly of the handset, the user will bear the relevant cost of repairing the functional damage.
(3) The damaged parts or products after replacement will belong to the Company.
(4) The Screen Care does not include accessories and gifts such as the casing, charger, data cable, and headset.
The OPPO Back-Cover Care is valid for 12 months beginning on the date of the E-Warranty registration and could be purchased within 30 days of new handset purchase date. During the term of OPPO Back Cover Care, in case your handset back cover is accidentally broken or cracked, the Company would be liable for replacing it once free of charge to a back cover of the same type and quality for you.
Details are as follows:
(1) During normal use of the handset, if incidents such as forced pressure, falls, or collision happens and causes a break or crack on the back cover, the Company would be liable and bear the maintenance cost for replacing such back cover with that of the same type and quality for you.
(2) If there is other damage which falls outside of OPPO Warranty Policy and is not related to the screen assembly of the handset, the user will bear the relevant cost of repairing the functional damage.
(3) The damaged parts or products after replacement will belong to the Company.
(4) The Back-Cover Care does not include accessories and gifts such as back cover casing, charger, USB cable and headset.
The OPPO Care Insurance cannot be withdrawn, revoked or terminated except for the return under OPPO Warranty Policy. Meanwhile, the OPPO Care Insurance products will be bound to the handset and cannot be transferred in any way.
In case of replacement of the handset under standard warranty policy and precondition of not using the OPPO Care Insurance, the OPPO Care Insurance will be transferred to the replaced handset and this insurance will continue as per original sign-up date.
In case of return of the handset during the standard warranty period and precondition of not using the OPPO Care Insurance, the liabilities of OPPO Care Insurance could be terminated.
When the handset linked to OPPO Care Insurance needs to be repaired, the user is required to present Proof of Purchase during the service. OPPO Service Centre will use the presented documents and the IMEI number of the handset provided by the user to verify whether user's handset is eligible to claim for OPPO Care Insurance. If handset is eligible, free repair would be made for either the screen or the back cover. After such repair, liabilities of OPPO Care Insurance would continue to cover the damage of the unclaimed component, either screen or back cover. OPPO Care would terminate when both screen and back cover have been repaired within the OPPO Care period or the OPPO Care has expired.